Effective Date: Jan 01, 2025

Thank you for shopping with Carsaa.com. We aim to deliver high-quality car key cases to your doorstep as quickly and efficiently as possible. Please review our shipping policy to understand how and when your order will be delivered.

1. Order Processing Time

• All orders are processed within 1 to 3 business days after placing the order.

• Orders placed on weekends or public holidays will be processed the next business day.

• Once processed, you will receive a confirmation email with tracking information.

2. Shipping Time

• After your order has been processed, delivery typically takes 5 to 7 business days depending on your location.

• Please note that delivery times may vary due to logistics delays, holidays, or high-demand periods.

3. Shipping Charges

• Shipping charges (if any) will be calculated and displayed at checkout.

• Occasionally, we may offer free shipping promotions, which will be clearly communicated on our website.

4. Tracking Your Order

Once your order is shipped, you will receive an email with your tracking number and a link to track your shipment.

If you haven’t received a tracking number within 3 business days, please contact us at support@carsaa.com.

5. Shipping Locations

We currently ship across India. If you’re outside India and wish to place an order, kindly contact us in advance to check feasibility.

6. Delivery Delays

While we strive for timely delivery, delays can occasionally occur due to:

• Courier issues

• Weather disruptions

• Incorrect shipping information

We are not liable for delays outside our control but will assist you with tracking and resolving issues.

7. Incorrect or Incomplete Address

Please ensure your shipping address is accurate. We are not responsible for:

• Delays due to incorrect/incomplete addresses

• Lost shipments caused by wrong delivery details

8. Lost or Damaged Packages

If your order is lost or arrives damaged:

• Email us at support@carsaa.com within 48 hours of delivery

• Include your order number and photos (if applicable)

We’ll investigate the issue and offer a resolution as quickly as possible.

9. Contact Us

For questions or concerns about your order or shipping, reach out to us:

Email: support@carsaa.com
Website: https://www.carsaa.com